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​PRIVACY AND SECURITY POLICY FOR PERSONAL ASSISTANT LDN 

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The privacy and security of your personal information are paramount to us at Personal Assistant LDN.

 

We are committed to handling your data with the utmost care and respect. This privacy policy outlines how we collect, manage, and safeguard your personal information, as well as the options available to you regarding its use and how you can control your data within our systems.

 

Should you have any inquiries or concerns regarding your personal information at Personal Assistant LDN, please reach out to us via email at contact@personalassistant.london

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Data Collection

This privacy policy pertains to www.personalassistant.london, which is owned and operated by Personal Assistant LDN Ltd. It details how Personal Assistant LDN collects and utilises the personal information provided on our website www.personalassistant.london. It also delineates the choices you have concerning the use of your personal data and how you can access and update this information.

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We only collect personal information necessary for providing our services or for fulfilling specific requests initiated by you. This may include:

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  • Information is provided voluntarily by you through engaging with any member of the Personal Assistant LDN team regarding our services.

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  • Information is submitted through various forms on our website, such as Live Chat, 'Get a Quick Quote,' popup forms, Partnership Contact and Enquiry form, and our bookings form.

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  • Personal information requested on these forms typically includes your name, email address, phone number, and specific services of interest.

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Your personal information is shared internally within Personal Assistant LDN. 

We do not share, sell, rent, or trade your personal information with third parties without your explicit consent. Your data is retained for a period of five years to comply with legal obligations, resolve disputes, and enforce agreements.

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Data Access and Control

To request access to your personal information or to make any changes to it, please email contact@personalassistant.london with the subject line ‘Request for Personal Information.' We will strive to respond to your request within five working days. Prior to processing your request, we will verify your identity by confirming your full name and email address.

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If you wish to have your personal information deleted from our records, please email contact@personalassistant.london with the subject line ‘Deletion of Personal Information.' We will endeavor to respond to your request within four working days. Verification of your identity through confirmation of your full name and email address is required before completing the deletion request.

 

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Data Processing Concerns

If you have any concerns regarding the use of your data, we encourage you to contact us directly at contact@personalassistant.london to allow us the opportunity to address your concerns promptly.

 

Alternatively, you can contact the ICO (Information Commissioner's Office) directly at https://ico.org.uk/concerns/.

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Changes to This Privacy Policy

Personal Assistant LDN reserves the right to make substantial changes to this privacy policy. Any such changes will be displayed on our privacy policy page. 

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For your information, our website uses cookies to enhance functionality and improve user experience. For more information on cookies and how to manage them, please visit www.allaboutcookies.org.

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Copyright Notice

The content of this website, including web design, text, graphics, source code, and software, is copyrighted to Personal Assistant LDN. Unauthorised reproduction or use of any content from this website is strictly prohibited without prior permission.

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Security Measures

While we employ rigorous security measures to safeguard your personal information, we cannot guarantee the absolute security of data transmitted over the internet. We will not be liable for any breach of security unless caused by our negligence or willful default.

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Your Rights

You have the right to request that we do not process your personal data for marketing purposes. You will always have the option to unsubscribe from any electronic marketing communications. We will inform you before collecting your data if we intend to use it for marketing purposes or disclose it to any third party for such purposes.

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